If your product experiences an issue within the warranty period, simply contact our dedicated support team! Reach out by emailing us at rma@fiberopticspools.com, or using our quick and easy online RMA request form. Most of the time, we’ll provide a return shipping label and do everything possible to replace your item with a similar one. If a replacement isn’t available, we’ll attempt to repair the item for you.
In the rare case that a suitable replacement or repair isn’t possible, we’ll issue a full refund for the original product price (original shipping charges excluded). Lifetime Warranty means you’re covered, and we’ll also take care of the return shipping for your defective item to ensure a seamless experience!
To help us process replacements quickly, we ask that you return the defective product within 14 days of receiving your new one. Otherwise, the replacement cost and any applicable shipping fees will apply.
Our warranty covers only the repair or replacement of the original item, so you can feel confident in the quality of our products and our commitment to your satisfaction. Fiberopticspools.com is here to make sure you have a smooth, reliable experience every time you choose us.
At Fiberopticspools.com, we believe quality should never be out of reach. We’ve been supplying businesses with top-tier electronics and accessories at unbeatable prices. By streamlining our supply chain, we eliminate unnecessary costs, ensuring that you receive premium products without the premium markup. We take pride in providing value through products that perform and last, backed by our dedicated customer service team who treats your needs as our own.